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You can book in the following ways:
You must send payment with your enrolment. We can confirm your course or accommodation booking and send a letter of confirmation when you or your company have paid:
• Deposit of €500 is payable on enrolment
The balance is payable 45 days before arrival. For bookings made less than 45 days before the course start date, payment in full is required.
You can pay by:
It is safe to give your credit card details on our secure server.
• International Bank Transfer to our bank:
Bank of Ireland
Business Education Ltd, trading as Frances King School of English (Ireland) Ltd, Bank of Ireland
Lower Baggot Street
Dublin 2
Bank sort code: 90 14 90
Account number: 62783119
IBAN BIC Number (SWIFT): BOFIIE2D
IBAN number: IE18 BOFI 9014 9062 7831 19
Frances King is not responsible for any bank transfer charges.
Payment must be received in full– please instruct your bank to remit the full amount plus additional funds to cover ALL bank transfer charges.
You need to email a copy of the bank transfer with your Enrolment Form.
Please make certain that your name appears clearly on the bank transfer.
• Sterling cheque drawn on a Euro cheque drawn on an Irish bank account.
Health and travel insurance, provided by GuardMe, is included in the programme fee. The policy covers cancellation fees and accommodation extension if necessary for health reasons. A copy of the policy is available on request. EU nationals should bring their European Health Insurance Card (EHIC) which allows them access to Irish health care services.
What to bring
We will provide you with a list of things to bring when we confirm your programme.
Contact with family
Students are asked to telephone their families on arrival.
Pocket money and valuables
Students are recommended to bring €70-€90 per week to pay for incidental expenses such as drinks and souvenirs. We will charge a handling fee should any extra pocket money be sent during the programme.
Laundry
Towels and bed linen are supplied and laundered weekly.
Students are accepted on the understanding that they follow these important rules and are prepared to obey them at all times:
ALWAYS…
NEVER…
These rules must be obeyed at all times. Frances King reserves the right to cancel a student’s course and accommodation in the event of misconduct or unsatisfactory behaviour. The student’s family will be responsible for all extra costs arising.
a) Cancellation policy
If you want to cancel your booking you must give notice in writing. Cancellation fee:
b) Refunds
Course and accommodation refunds may take up to 60 days to days to process. Refunds cannot be processed until the school has been paid in full for all services booked. Refunds will only be made to the person or organisation that paid in the first instance.
c) Valuables
Students are requested to avoid bringing valuables. We do not accept any liability for loss of money or valuables in our safekeeping or anywhere else.
d) Responsibilities
Students are accepted on the assumption that they are in good health. We do not accept responsibility for injury or loss of life, loss or damage to property, expenses due to delays in transport services or anything else out of our control. It is the student’s responsibility to have a valid passport and, if required, a visa. Students are responsible for the full cost of any damage they may cause.
e) Changes to or cancellation of programme
Frances King reserves the right to change or cancel course programmes in case of low enrolments or unforeseen events outside our control.
f) Promotional materials/photography
Sometimes Frances King or our representatives take photographs and videos during our courses which may be used for promotional purposes. Parents must advise us at the time of booking if they do not wish their children to appear in any promotional material. Unless directed by your teacher, classes cannot be filmed or otherwise recorded without the permission, in writing, of a Director, Principal or Academic Director. Teachers may organise filming and recording to enhance your educational experience.
g) Illness or injury
h) Force majeure
Frances King School of English is not liable in the event of the school being unable to supply services to which it is contractually bound resulting from causes outside the school’s control, such as, but not limited to, natural disasters, labour disputes, government action, pandemic and the like. Refunds will not be made in such circumstances.
i) Day school
Students must be accompanied to and from the campus by an adult of 21 years or over, or 18 or over by arrangement, (unless 14 or over with parent/guardian permission). Students should be dropped off at 8.45 and collected at 17.45. The school rules, except those relating to accommodation, apply to day students.
We will keep your information in electronic and paper format. Details will be passed to airport transfer accommodation and other providers as needed. Information will also be passed to Irish visa and immigration and other government authorities if required.
Problems and complaints with courses, accommodation and other services should be brought to our attention immediately so that we can help.
You can book in the following ways:
You must send payment with your enrolment. We can confirm your course or accommodation booking and send a letter of confirmation when you or your company have paid:
• Registration fee of €125 per family and a deposit per person of €200 if you want to book a course
• €500 if you want to book a course and accommodation
21 days before your arrival you need to pay the balance of your course and accommodation fees.
Deposits are non-refundable and non-transferable.
Payment is required in full, in the following cases:
• If you are applying for a Student Visa
• If you are booking less than 15 days before arrival
Documents for visa applications will not be issued unless students have paid course and accommodation fees in full.
You can pay by:
• Credit Card (Visa or MasterCard). Please request our card authorisation form or pay online at: https://secure.francesking.com/payment/page010aspx?city=DUB
It is safe to give your credit card details on our secure server.
• International Bank Transfer to our bank:
Bank of Ireland
Business Education Ltd, trading as Frances King School of English (Ireland) Ltd, Bank of Ireland
Lower Baggot Street
Dublin 2
Bank sort code: 90 14 90
Account number: 62783119
IBAN BIC Number (SWIFT): BOFIIE2D
IBAN number: IE18 BOFI 9014 9062 7831 19
Frances King is not responsible for any bank transfer charges.
Payment must be received in full– please instruct your bank to remit the full amount plus additional funds to cover ALL bank transfer charges.
You need to email a copy of the bank transfer with your Enrolment Form.
Please make certain that your name appears clearly on the bank transfer.
• Sterling cheque drawn on a Euro cheque drawn on an Irish bank account.
When we receive your Enrolment Form and payment, we check the availability of your course and accommodation and send your confirmation documents by email or post within 3-4 working days.
We can also send your documents by courier (DHL): €50/courier.
We will contact you if the course or accommodation you want is not available and offer you an alternative.
If you would like us to arrange accommodation before your pre-entry visa is issued, you need to agree to our Accommodation Cancellation Policy, otherwise we will not arrange your accommodation until a visa has been issued.
If you want to book an airport transfer (either a single or return) you must email us your flight details and phone number. We will then confirm that we have booked this for you.
You must inform your homestay or other accommodation provider of your arrival time. If you do not do this, we cannot guarantee that your host/accommodation provider will be there to meet you.
Before you arrive in Ireland, you should take out insurance for your own financial and personal security. EU nationals should bring their European Health Insurance Card (EHIC) which allows you access to health care services.
You can take out your own insurance or the International Student Policy offered by Guard.Me Insurance
For further details, please visit:
http://www.francesking.com/school-of-englishdublin/more-information/downloads
http://www.francesking.com/school-of-englishdublin/more-information/downloadsPassport/ID card
All students are required to present their passport/ID card on their first day and the school will retain a copy.
Contact details
You are required to provide, and keep up-to-date, your contact details in Dublin and next of kin contact details in your own country and any other changes of circumstance that would affect your visa.
Private lessons
Requests for a change to your timetable must be made 48 hours in advance (during office hours, 9.00-17.00, Monday- Friday).
Photography/videos
Sometimes Frances King or our representatives take photographs and videos during our courses which may be used for promotional purposes. Please advise us at the time of booking if you do not wish to appear in any promotional material. It is your responsibility to absent yourself when photographs are being taken or videos made.
Unless directed by your teacher, classes cannot be filmed or otherwise recorded without the permission, in writing, of a Director, Principal or Academic Director. Teachers may organise filming and recording to enhance your educational experience.
Public holidays
There is no reduction in course fees when a course includes a public holiday.
Travel to/from school
Students must be accompanied to and from the campus by an adult of 21 years or over (unless 14 or over with parent/guardian permission). Students should be dropped off at 8.45 and collected at 13.00.
Cost of activities
Family Junior/Adult – any entrance charges not included. See details in More Information/Downloads on our website for upcoming and current Activity Programmes.
a) Cancellation of group courses
Before arrival: if you want to cancel your booking before starting your course or before arrival in Ireland, you must give notice in writing. We will refund all fees minus the Registration fee €125/family and the deposit: €200/person.
Before arrival when a student is refused a visa: if you want to cancel your booking before arrival in the country, you must send us a copy of your visa refusal letter issued by the respective Embassy/Consulate. We will refund all course fees less registration fee of €125/family.
After arrival: if you cancel or curtail your course after arrival in the country, there is no refund in any circumstances.
b) Cancellation of Private Lessons
• You must give 1 week’s notice in writing. You may apply for a credit for the unused part of the course. This may be used as part- payment towards any Frances King course within 1 year.
• To postpone lessons you must give 48 hours’ notice (during office hours 9.00 -17.00, Monday-Friday). All late cancellations are charged at the full rate.
c) Cancellation of bookings made at a distance
For course bookings made ‘at distance’ (e.g. via our website, telephone, email), you have the right to cancel, with a full refund of monies paid, without giving a reason, within 14 days (the Cancellation Period) of our confirmation. Cancellation must be made in writing by post or email within the Cancellation Period. We will not start providing services to you during the Cancellation Period unless you request us to do so in writing. We will refund fees paid within 14 days of the date of your cancellation request. In the event that you have confirmed in writing that you wish us to start providing services within the Cancellation Period, we will deduct from the refund, a reasonable sum for the services provided, based on the proportion of the course undertaken.
d) Cancellation of accommodation
Before arrival: if you want to cancel your accommodation before arrival in Ireland you must give notice in writing. We will refund all fees minus the Accommodation Deposit, €300/person unless the accommodation fees for the notice period exceed that amount. If so you will be charged €300/person plus the difference. This also applies to students whose accommodation has been confirmed by the school and have had their visa granted.
Before arrival when a student is refused a visa: if you want to cancel your booking before arrival in the country, you must send us a copy of your visa refusal letter issued by the respective Embassy/Consulate. All accommodation fees will be refunded less an administration charge of €125/family, provided the correct notice to cancel accommodation is given. If notice is insufficient you will be charged for the notice period. See notice period (below) to cancel accommodation.
After arrival: if you cancel or curtail your accommodation after arrival in Ireland, you will be charged a cancellation fee of €75. The notice period required varies according to your accommodation type. See Notice Period to cancel accommodation below. There is no refund for this period.
e) Non-arrival
In case of non-arrival on booked dates, when the school has not received notice of cancellation in advance, there will be no refund or credit of course or accommodation fees.
f) Refunds
Course and accommodation refunds may take up to 60 days to process. Refunds cannot be processed until the school has been paid in full for all services booked. Refunds will only be made to the person or organisation that paid in the first instance.
Notice period to cancel accommodation
1 week’s notice is required to cancel homestay accommodation.
In arranging accommodation Frances King will be acting as agent for the supplier, as principal or a sub-agent. The status of Frances King in relation to specific accommodation will be explained on request. Frances King is not responsible for payment of any tax claimed from students by Irish or foreign authorities.
• Flight details and your mobile telephone number must be received in writing before 14.00 (Irish time) on the Friday before arrival
• To cancel or change an airport transfer you must inform us in writing 12 hours before the flight arrival or departure time or you
will be charged for the transfer
• For last minute changes or cancellations, please phone +353 (0)83 450 2204
• A supplement of €30 will be charged for an airport transfer service between 23.00-05.00. A supplement will also be charged for airport transfers on public holidays – please ask for prices
• Waiting time of 1¼ hours is included in the transfer price. If you do not contact the driver within 1¼ hours of the flight arrival time, the driver will leave the airport and any request for a further transfer will be charged at the full rate. Waiting time starts from the scheduled time of arrival, unless the flight is early.
• Please read your airport transfer confirmation documents carefully before departure as they include important baggage allowance and arrival information
We will keep your information in electronic and paper format.
Details will be passed to airport transfer accommodation and other providers as needed. Information will also be passed to Irish via and immigration and other government authorities if required.
Frances King School of English is not liable in the event of the school being unable to supply services to which it is contractually bound resulting from causes outside the school’s control, such as, but not limited to, natural disasters, labour disputes, government action, pandemics and the like. Refunds will not be made in such circumstances.